No Show – No Call If you no show and do not call the same day as your flight, your flights will be canceled and any credit lost.
No Show – Call If you call the same day as your no show, you will be allowed to keep your credit, less a $25 per segment fee plus any difference in fare.
Call In to Reservations
Unless you are part of the WhalePak Program, FTW charges $5 per call in to make or change reservations.  You may avoid this fee by making changes online or at the FTW airport counter.